itelebill.com customer faq
As Easy As A Phone Call
Browse a list of our most common questions people have about iTelebill and the mobile payment process.
iTelebill are the mobile payment specialists for online & micro billing
payments, we provide an online payments service that makes it easy
and safe to pay for virtual and digital goods with your mobile phone.
No credit card or bank account is required.
The iTelebill part of the transaction takes seconds, however, some webmasters may take longer to credit your account.
iTelebill is safer because in order to complete a transaction we require text message confirmation. This means someone could not complete a transaction using your telephone number only, they would need to have access to your phone. A credit card, on the other hand, is directly connected to your personnal details and if someone has your credit card numbers they don't need to have the card on hand to make the transaction.
Using iTelebill does not require registration, so we only collect your
phone number. All personal information is encrypted anytime
it is sent over the internet.
In most caes you will just need to reply to the text message we send you when you have selected to pay using iTelebill.
Your iTelebill purchases will appear on your regular phone bill.
The charge is deducted from the balance on the phone account at the time of the transaction. If you do not have sufficient funds, your transaction will be declined.
There could be a number of reasons why your payment may not be working. There may be temporary problems with your mobile operator, you may have insufficient funds on your pre-paid mobile phone, or you may have previously blocked all Premium SMS services when cancelling another mobile service. If you are receiving other text messages and you have not received a iTelebill text after an hour of trying, please Contact Us and we?ll try to help.
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